Hiring an experienced restoration company is critical because they manage the complex
intersection of structural repair, hazardous material mitigation, and insurance
compliance that other contractors or DIY efforts often miss. Professional restoration
companies use advanced tools like thermal cameras and moisture meters to find water
or soot trapped behind walls and under flooring that is invisible to the naked eye.
Professional restorers are trained to safely remove biohazards and other toxic materials
and use specialized equipment like air scrubbers and specialized cleaning agents.
Unlike new construction, restoration involves integrated repairs—integrating repairs into
existing compromised structuring, which requires specialized knowledge of structural
drying and reinforcement.
Insurance Claim Advocacy: Empire understands how to document damage for
insurance adjusters. We provide detailed reports, photos, and itemized estimates and
invoices that are required to ensure you receive a fair settlement and have a full-time,
dedicated billing department to manage, monitor, and negotiate to get your claim paid.